Coaching healthcare, from both sides of the conversation
A pilot that trains emerging coaches who are healthcare professionals to coach their peers across the sector — giving both sides the space to think, grow, and lead differently.
GENERATED
THE PROGRAM
IT TO HEALTHCARE STAFF
COACHING TO A COLLEAGUE
A workforce under strain, and a gap on both sides
Healthcare systems across Australia and New Zealand are stretched. Development time is scarce, and the space simply to think is often the first thing to disappear. Three gaps sit on either side of the same problem.
- CoachesExperienced clinicians who want to coach often lack the structured practice, client access, and business support to build a sustainable coaching practice alongside clinical work.
- ClientsHealthcare staff who would benefit from coaching frequently have never been coached, aren't sure how to access it, and struggle to protect the time.
- OrganisationsEmployers want development that's evidence-based, sector-aware, and connected to their workforce priorities.
Six coaches. Twenty-four clients. Four sessions each.
Each client was matched to a coach for a block of four sessions, including eight clients funded by a single sponsoring organisation. Around the coaching sat real scaffolding: structured matching with rematching where needed, two coach tiers, mentoring and reflective support, business onboarding, and surveys at three points to track every side of the experience.
Three perspectives, one consistent signal
For the coaches — confidence and appetite for more
Confidence rose on almost every measure, with the steepest gains exactly where coaches felt least prepared coming in.
| Coach confidence | Before | After |
|---|---|---|
| Describing the purpose & value of coaching | 4.5 | 5.0 |
| Offering coaching across the healthcare sector | 4.5 | 5.0 |
| Offering coaching within their own organisation | 3.8 | 4.4 |
| Attracting coaching clients | 3.5 | 4.0 |
| Managing the finances of a coaching business | 3.3 | 4.0 |
| Overall average | 4.0 | 4.4 |
For the clients — clearer thinking, real traction
Coaching was new ground for most clients. Roughly two in three had never been coached before, yet impact built steadily through the program.
| Client impact | Mid-point | Program end |
|---|---|---|
| Thinking more clearly about my goals | 4.2 | 4.4 |
| Applying insights where I felt stuck | 4.0 | 4.2 |
| Feeling more confident because of coaching | 4.0 | 4.1 |
| Would recommend colleagues be coached | 4.2 | 4.3 |
For the organisation — early behavioural change
The sponsoring organisation, which funded coaching for eight of its staff, reported positive behavioural shifts by the midpoint — new ideas, fresh perspectives, and staff sharing that learning with peers — and said it would recommend other organisations sponsor their workforce to be coached.
The conversation, from both sides
A proven idea, and a clear path to scale
Round 1 validated the core premise — healthcare coaches, coaching healthcare, works for everyone involved.
More coaching, more connection. Clients wanted more than four sessions, and coaches wanted a stronger peer community.
More coaches, more sponsors. With demand demonstrated, the model is ready to grow.
Coaching tied to strategy — anchored to each sponsor's workforce-development goals from the outset.
Bring coaching like this into your organisation
Round 1 showed what happens when healthcare professionals coach their peers. We're building Round 2 with a small number of sponsoring organisations — get in touch to be one of them.
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