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Privacy Policy

Last Updated: 21 April 2026

At Capstan Partners (https://capstan.com.au/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. Types of Personal Information We Collect

We collect information that is reasonably necessary for our business functions and to provide high-quality professional services. This may include:

  • Identity Data: Name, job title, and professional affiliations.
  • Contact Data: Email addresses and phone number.
  • Technical Data: IP address, browser type, device identifiers, and usage data via cookies and analytics.
  • Professional Data: Information related to medical training, fellowship status, or workshop participation (where relevant to our programs).
  1. How We Collect Your Information

We collect personal information through:

  • Direct Interaction: Forms filled on our website, email correspondence, or registration for workshops and newsletters.
  • Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies and server logs.
  • Third Parties: We may receive data from professional bodies or partners where you have provided consent for such sharing.
  1. Purpose of Collection and Use

We use your information to:

  • Deliver and manage our professional development programs and consulting services.
  • Communicate updates, newsletters, and marketing materials (with an opt-out option).
  • Improve website functionality and user experience through data analytics.
  • Comply with legal and regulatory obligations.
  1. Automated Decision-Making (ADM) Disclosures

In compliance with the 2026 amendments to the Privacy Act:

  • Use of ADM: We may use automated systems (such as CRM segmentation or AI-driven analytics) to assist in tailoring our communications and program recommendations to your professional needs.
  • Significant Decisions: We do not currently use automated systems to make decisions that have a “significant effect” on your legal rights or interests (e.g., automated eligibility assessments for fellowships) without human oversight. Any such decision-making process involves manual review by a qualified consultant.
  1. Disclosure of Personal Information

We do not sell your data. We may share your information with:

  • Service Providers: IT support, cloud hosting (e.g., Hostinger), and email marketing platforms that assist in our operations.
  • Professional Partners: Organisations where necessary for the delivery of specific joint initiatives.
  • Legal Authorities: When required by law or to protect our legal rights.
  1. International Data Transfers

Some of our service providers may be located outside of Australia (such as in the US or Europe). We take reasonable steps to ensure these providers adhere to privacy standards equivalent to the Australian Privacy Principles.

  1. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes the use of HSTS, encryption in transit (SSL/TLS), and restricted access protocols.

  1. Your Rights: Access and Correction

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or out-of-date information.
  • Request Erasure of your data (subject to legal retention requirements).

To exercise these rights, please contact our Privacy Officer at the details provided below. We will respond to your request within 30 days.

  1. Children’s Policy

Our website and services are intended for use by professionals and adults aged 18 years and over. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.

If we become aware that personal information has been collected from a minor without appropriate parental or guardian consent, we will take prompt steps to delete that information from our records. If you believe we may have inadvertently collected information from a minor, please contact our Privacy Officer at info@capstan.com.au so we can investigate and act accordingly.

  1. 10. Cookies and Tracking

Our website uses cookies to enhance performance. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

11     . Privacy Officer

12     . Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint regarding a breach of the APPs, please contact:

Capstan Partners Pty Ltd

Website: https://capstan.com.au/

Email: info@capstan.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

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