Capstan

Menu

Request an Appointment

Menu
Request an Appointment
logo-switch

Cookie Policy

Effective Date: 1 May 2026

1. Introduction

Capstan Partners (“we”, “us”, or “our”) operates the website capstan.com.au (the “Website”). This Cookie Policy explains what cookies are, how we use them on our Website, and what choices you have regarding their use.

This policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the Privacy Act 2020 (NZ) which applies to any users accessing our Website from New Zealand. We are committed to handling your personal information transparently and responsibly.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or other internet-enabled device) when you visit a website. They are widely used to make websites work efficiently, to improve user experience, and to provide information to website owners.

Cookies may be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device for a set period or until you delete them). They may be set by us (“first-party cookies”) or by third-party services we use (“third-party cookies”).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the basic operation of our Website. Without them, certain parts of the Website cannot function. They do not collect information for marketing purposes and cannot be disabled.

  • Maintaining your session as you navigate between pages
  • Enabling secure access to appointment booking functionality
  • Remembering your cookie consent preferences
3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are most and least popular and how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

  • Google Analytics — to collect data about Website usage patterns and visitor demographics. Google may transfer this data to servers in the United States in accordance with its own privacy policy.
  • WordPress/site platform analytics used to monitor site performance.
3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages.

  • Acuity Scheduling — used for our appointment booking system to remember your preferences during a booking session.
  • Contact form functionality to remember previously entered details.
3.4 Marketing and Tracking Cookies

Our Website uses the Facebook Pixel, which may set cookies to assist us with understanding the effectiveness of our advertising and to serve relevant content. These are third-party cookies governed by Meta Platforms, Inc.’s own privacy policy.

  • Facebook/Meta Pixel — to measure ad performance and allow us to reach people who have visited our Website on Facebook.

4. Legal Basis and Consent

Under Australian privacy law, the collection of personal information through cookies (including IP addresses and browsing behaviour) must be notified to users and handled in accordance with the Australian Privacy Principles. We notify you of our cookie use through this Cookie Policy and by way of a cookie notice displayed upon your first visit to the Website.

For users in New Zealand, the Privacy Act 2020 (NZ) requires that personal information collected about you is handled fairly and transparently. Where cookies collect information that can identify you (such as a persistent user ID or linked account data), we treat that as personal information under both Australian and New Zealand law.

Strictly necessary cookies do not require your consent as they are essential to deliver the service you have requested. For all other cookies, we rely on your implied consent by continuing to use the Website after viewing our cookie notice. You may withdraw consent at any time by adjusting your browser settings (see Section 6 below).

5. Third-Party Services

Some cookies on our Website are set by third-party services. We do not control how these third parties use the data they collect. We encourage you to review their privacy and cookie policies:

  • Google Analytics: policies.google.com/privacy
  • Meta (Facebook Pixel): facebook.com/privacy/policy
  • Acuity Scheduling: acuityscheduling.com/privacy-policy

Some of these third parties are based outside of Australia and New Zealand. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure it is handled in a manner consistent with the Australian Privacy Principles and the New Zealand Privacy Act 2020.

6. Managing and Disabling Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can manage cookies in the following ways:

  • Browser Settings: Most browsers allow you to refuse or delete cookies. The method varies by browser — please consult your browser’s help documentation. Note that disabling cookies may affect the functionality of our Website.
  • Google Analytics Opt-Out: You may install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
  • Facebook: You can opt out of interest-based advertising through your Facebook account settings or via the Digital Advertising Alliance opt-out tool.

7. Data Retention

Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device until they expire or are deleted by you. The retention period for each cookie varies — analytics cookies set by Google Analytics are typically retained for up to 26 months. We do not retain cookie-derived personal information for longer than is necessary for the purposes for which it was collected.

8. Your Privacy Rights

Under Australian law, you have the right to access and seek correction of personal information we hold about you, including information collected via cookies. Under New Zealand law, you have similar rights under the Privacy Act 2020 (NZ), including the right to access your information and request corrections.

To exercise these rights, or to make a complaint about how we have handled your information, please contact us using the details in Section 10. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au, or the Office of the New Zealand Privacy Commissioner at privacy.org.nz.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Cookie Policy or our privacy practices, please contact us:

This Cookie Policy is to be read in conjunction with our Privacy Policy, available at capstan.com.au/privacy-policy/

Scroll to Top

Capstan Partners

Tracy Tresidder

Coaching Supervisor, MCC

Tracy Tresidder is an International Coaching Federation (ICF) Master Certified Coach, mentor, and esteemed teacher of coaching skills.

View Linkedin Profile

Tracy Tresidder is an International Coaching Federation (ICF) Master Certified Coach, mentor, and esteemed teacher of coaching skills.

With over 7000 coaching hours and 1000 mentoring hours, Tracy has honed her craft to guide and empower professionals in unlocking their full coaching potential exemplified by her over 15 years’ experience as Coaching Excellence, Credentialing Expert for ICF Australasia.

Her dedication to excellence and deep understanding of effective coaching techniques makes her a sought-after mentor. Tracy’s passion lies in supporting individuals to become impactful coaches, fostering growth, and achieving transformative results.

Send a Message

    Capstan Partners

    Sara Thorn

    Program Administrator

    Sara Thorn is a former medical doctor and specialist medical administrator

    View Linkedin Profile

    Sara Thorn is a former medical doctor and specialist medical administrator with an interest in coaching, communication, conflict resolution, iterative improvement and effective implementation. Sara’s credentials include holding a clinical leadership role in Queensland Health and a Diploma of Leadership Coaching. She is the Program Lead for The Coaching Exchange,  Admin Support for Capstan Partners, and the Head of Operations for the Australian Institute of Professional Coaches.

    Send a Message

      Capstan Partners

      Karen Smith

      Associate Coach

      Karen is a career, leadership and performance coach who is enthusiastic about facilitation and team development opportunities.

      View Linkedin Profile

      Karen is a career, leadership and performance coach who is enthusiastic about facilitation and team development opportunities. With over 25 years in the healthcare sector, her background in Intensive Care Nursing and Organisational Development, brings evidence-based expertise spanning her clinical career, leadership development programs, and coaching practice.

      Her coaching approach draws on cognitive behavioural coaching, strengths-based practices, and person-centred principles to support wellbeing, balance, and communication in professional relationships. Karen’s shared experience of working in healthcare creates the foundation for an authentic coaching partnership, built on a genuine understanding of the complexities and challenges facing today’s healthcare professionals.

      Karen has held senior leadership positions, including Intensive Care Clinical Nurse Consultant, and holds a Master of Clinical Nursing (Intensive Care), a Graduate Certificate in Health Science Education, and is a Master of Science: Coaching Psychology candidate (2026). She is an ACC credentialed coach with the International Coaching Federation (ICF).

      Send a Message

        Capstan Partners

        Marina Reid Wilson

        Associate Coach

        Marina Reid Wilson is a Registered Psychologist and Professional Certified Coach (PCC) with over 20 years of experience supporting individuals and leaders through meaningful, lasting change.

        View Linkedin Profile

        Marina Reid Wilson is a Registered Psychologist and Professional Certified Coach (PCC) with over 20 years of experience supporting individuals and leaders through meaningful, lasting change. Drawing on her Masters in Coaching Psychology from the University of Sydney, Marina integrates evidence-based approaches from positive psychology, neuroscience, Acceptance and Commitment Therapy, and mindfulness to help clients thrive, not just cope.

        Marina has worked extensively with professionals in high-pressure environments, supporting them to build sustainable habits, strengthen resilience, and align their work with their values. She understands the particular demands placed on healthcare professionals; the complexity, the pace, the personal cost, and brings both rigour and warmth to every coaching relationship.

        Certified in Hogan Assessments and the Leadership Circle, Marina is dedicated to helping her clients find clarity, build confidence and lead with purpose in work and in life.

        Send a Message

          Capstan Partners

          Dr Eugene Wong

          Facilitator, FRACMA

          Eugene is a compelling voice as an educator and facilitator dedicated to developing the leadership and coaching capabilities of clinicians.

          View Linkedin Profile

          Eugene is a compelling voice as an educator and facilitator dedicated to developing the leadership and coaching capabilities of clinicians. With over 20 years’ experience as a medical doctor, his career spans remote clinics to major hospitals, offering a broad, system-wide perspective on healthcare. Eugene brings deep insight to his roles in clinical education, leadership, and wellbeing—mentoring many colleagues towards healthier, more fulfilling careers.

          His wide interests include Simulation Debriefing and Complexity Leadership. They enrich his facilitation style whilst championing a human-centred, restorative approach to leadership. Eugene various qualifications and Professional Memberships include a Master of Health Services Management and as a Fellow of the Royal Australasian College of Medical Administrators (FRACMA). He is known for his curiosity, empathy, and belief in the potential of others.

          Send a Message

            Capstan Partners

            Sharon Gillan

            Program Administrator

            Sharon is a detail-oriented administrator who loves to bring structure and organisation wherever she goes.

            View Linkedin Profile

            Sharon is a detail-oriented administrator who loves to bring structure and organisation wherever she goes.

            With over 15 years of experience, Sharon excels at implementing systems and processes to streamline workflows and is a project administration superstar – always making sure everything runs smoothly while organising and monitoring timelines and resources, and providing clear communication to all parties to ensure project success.

            Sharon has a Bachelor of Computing (Information Management) from Deakin University and a Graduate Diploma of Social Science (Technical Communication) from Swinburne University of Technology.

            Send a Message

              Capstan Partners

              Dr Ira van der Steenstraten

              Executive Coach & Psychiatrist

              Ira is an executive coach and leadership facilitator with a background as a psychiatrist, psychotherapist, and systems therapist.

              View Linkedin Profile

              Ira is an executive coach and leadership facilitator with a background as a psychiatrist, psychotherapist, and systems therapist. With over 35 years of experience, she supports doctors and other professionals in high-stakes roles to lead with clarity and purpose. She is valued for her warm, insightful, and direct style—grounded in clinical expertise and a deep understanding of the challenges professionals face.

              Her coaching is person-centred and draws on a wide range of evidence-based approaches. Ira developed and facilitated the award-winning Wellbeing at Work programme for the Australian Medical Association Queensland (AMAQ) which to date has supported over 4,500 doctors to take better care of themselves and their colleagues. Ira delivers coaching and workshops across Australia and internationally.

              Send a Message

                Capstan Partners

                Ben Brearley

                Associate Coach, MBA

                Ben is a leadership coach, consultant and trainer with over 15 years of leadership and coaching experience.

                View Linkedin Profile

                Ben is a leadership coach, consultant and trainer with over 15 years of leadership and coaching experience in various sectors including healthcare, aged care, IT, construction and utilities.

                Ben has hands-on experience working alongside clinicians in major programs and projects in challenging work environments, including major new hospital development projects and healthcare technology implementations.

                Ben’s qualifications include a Diploma of Professional Coaching, Masters of Business Administration (MBA), a Bachelor of Science (Biochemistry), a Bachelor of Computer and Mathematical Science as well as various training and public speaking certifications.

                Send a Message

                  Capstan Partners

                  Dr Anne Whiteside

                  Associate Coach, EMCC SP

                  Anne is a Career, Performance and Leadership Coach with over 10 years of experience coaching doctors.

                  View Linkedin Profile

                  Anne is a Career, Performance and Leadership Coach with over 10 years of experience coaching doctors. Anne has a passion for improving the wellbeing of doctors through focussing on strengths, values and supporting healthcare professionals to thrive.

                  Anne is Clinical Director of a large General Medicine department, a Specialist in General Medicine and Intensive Care and a business owner. She has held senior leadership roles in Quality Improvement and as Training Programme Director.

                  Anne is an EMCC Senior Practitioner certified coach, and has undertaken additional accreditation in career coaching. She is a Fellow of the Royal Australian College of Physicians and Fellow of the Faculty of Intensive Care Medicine (UK), and holds Diplomas in Medical Leadership and Medical Education.

                  Send a Message

                    Capstan Partners

                    Meaveen Sullivan

                    Associate Coach, PCC

                    Meaveen is a Professional Certified Coach (PCC) with over 15 years’ experience working across a broad range of sectors.

                    View Linkedin Profile

                    Meaveen is a Professional Certified Coach (PCC) with over 15 years’ experience working across a broad range of sectors including tertiary and vocational education in multicultural contexts with results-focused, high-performing international and domestic professionals.

                    With a passion for evidence-based best practice, her work focuses on leveraging strengths, values-aligned work/life integration, supporting wellbeing and building quality relationships. Her coaching approach fosters curiosity and innovation, enabling clients to develop the mindset, resilience and leadership skills to help them and their people thrive.

                    Meaveen is accredited as an ICF Professional Certified Coach (PCC) and holds a M of App Sc (Coaching Psych). She is a member of the University of Sydney Coaching and Mentoring Association and has MBA-level credentials in Leadership and Leading People and Change.

                    Send a Message

                      Capstan Partners

                      Dr Dave Wood

                      Associate Coach, ICF ACC

                      Over the past twenty years Rita has successfully designed, led and delivered a range of behavioural science-based programs

                      View Linkedin Profile

                      Dave is a professional, leadership and executive coach, paediatric emergency consultant and business owner. He has over 14 years of experience working in the healthcare industry. Dave has a passion for developing individuals and teams to achieve their maximum potential.

                      Dave is a senior specialist in emergency medicine and a clinical director for a children’s emergency department. He has also worked as a director of emergency medicine training.

                      Dave has Diplomas in Professional, Leadership and Executive Coaching, is an ICF Associate Certified Coach (ACC) and has an MBChB honours medical degree. He is also a Fellow of the Royal Australasian College of Physicians (PEM), a Fellow of the Australasian College of Emergency Medicine, and an Associate Fellow of the Royal Australasian College of Medical Administrators.

                      Send a Message

                        Capstan Partners

                        Sue Sims

                        Associate Coach, MSc Coaching

                        Sue is an executive coach with over 10 years experience coaching health professionals including doctors, nurses and allied health leaders.

                        View Linkedin Profile

                        Sue is an executive coach with over 10 years experience coaching health professionals including doctors, nurses and allied health leaders.

                        Sue has also designed and delivered coaching skill development programs to promote a coaching style of clinical practice to enhance patient outcomes, supervision of medical trainees and leadership of health organisations; co-founder of the South Eastern Sydney Local Health District Centre for Coaching and facilitator of the Mindful Doctors series for JMOs at Prince of Wales Hospital.

                        Sue has a Masters in Applied Science – Coaching Psychology, a Graduate Certificate in Health Leadership and Management and is a registered physiotherapist.

                        Send a Message

                          Capstan Partners

                          Dr. Tania Morris

                          Medical Advisor & Coach

                          Tania is a leadership, performance and communication coach, an Anaesthetist and Pain Medicine Physician and a business owner.

                          View Linkedin Profile

                          Tania is a leadership, performance and communication coach, an Anaesthetist and Pain Medicine Physician and a business owner. She has almost 30 years of experience working in healthcare.
                          Tania is accredited as an ICF Associate Certified Coach (ACC), holds a Diploma of Leadership Coaching and Mentoring (FireUp) and a Diploma in Clinical Hypnosis (ASH) and has trainer certification in both Process Communication Model and Leading out of Drama. She is a Supervisor of Training, Royal Hobart Hospital; a Staff Specialist Pain Medicine Physician and Co-Director of the Persistent Pain Medicine Service, Nambour Hospital; and a Fellow of the Australian and New Zealand College of Anaesthetists, Faculty of Pain Medicine.

                          Recent relevant projects:
                          Avant Micro-grant Recipient Coaching Program 2023/24
                          Westmead Hospital – Performing Better Together Trainee Education Program 2024
                          HNECCPHN – Leadership Coaching Program 2024
                          SWITCH: Learning to Ask not Tell (Public Program) 2023 & 2024
                          SWITCH: Learning to Ask not Tell (WSLHD ICU Program) 2022 & 2023
                          Individual Professional Coaching 2023 & 2024.

                          Qualifications:
                          Diploma of Leadership and Mentoring, Coaching, FireUp Coaching
                          International Coaching Federation: Associate Certified Coach
                          Hogan 360 Certification
                          Bachelor of Medicine, Bachelor of Surgery, The University of Queensland
                          Diploma Clinical Hypnosis

                          Professional Memberships:
                          Fellow of the Australian and New Zealand College of Anaesthetists
                          Australian and New Zealand College of Anaesthetists, Faculty of Pain Medicine
                          American Board of Independent Medical Examiners
                          International Coaching Federation

                          Send a Message

                            Capstan Partners

                            Rita Holland

                            Director & Founder | PCC

                            Over the past twenty years Rita has successfully designed, led and delivered a range of behavioural science-based programs

                            View Linkedin Profile

                            Rita is a program lead, facilitator and professional leadership coach. Over the past twenty years Rita has successfully designed, led and delivered a range of behavioural science-based programs. These services include group and individual coaching for leadership, professional development, performance improvement and career transition coaching programs, wellbeing & resilience training and coaching programs, and organisation and cultural alignment consulting programs.

                            Her coaching experience includes over 2,000 hours with senior leaders, including clinical and non-clinical doctors and healthcare professionals.  Rita graduated in 2007 with a Masters Applied Science (Coaching Psychology) Uni of Sydney and was awarded Professional Certified Coach (PCC) accreditation from the International Coach Federation (ICF) in 2020. Her ICF PCC Assessor accreditation in 2024 involves evaluating coaching competencies and ensuring adherence to ICF guidelines for quality and effectiveness for coaches who have completed at least 500 hours of coaching experience.

                            Send a Message